Terms & Conditions Privacy Policy Cookies Policy

Terms and Conditions

Effective Date: 22 June 2026

1. Introduction

These Terms and Conditions govern your use of the Proton+ Ltd website.

By accessing, browsing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should discontinue use of the website immediately.

2. Company Information

This website is owned and operated by Proton+ Ltd.

Company Number: 14405952

Email: office@protonplusltd.com

Telephone: +44 7933 833929

Registered Office: 4G Dunnage Crescent, SE16 7FJ, London, United Kingdom

Proton+ Ltd provides professional brickwork, blockwork, stonework, masonry and associated construction services throughout London and surrounding areas.

3. Website Purpose

The content provided on this website is intended for general information purposes only.

Nothing contained on this website constitutes professional engineering advice, architectural advice, structural advice, legal advice or a binding offer to provide services.

Descriptions of services, photographs, project examples, case studies and other content are provided solely to demonstrate previous experience and capabilities.

4. Enquiries and Requests for Quotations

Visitors may contact Proton+ Ltd through the website contact form, email, telephone, WhatsApp or other available communication methods.

Users may submit project information including drawings, plans, specifications, photographs and related documents.

Submission of an enquiry does not create a contract, partnership, agency relationship or any other legally binding relationship between the user and Proton+ Ltd.

Any quotation, estimate, proposal or budget indication subsequently provided by Proton+ Ltd shall remain subject to separate contractual terms and written acceptance.

5. Information Submitted by Users

By submitting information through this website, you confirm that:

Proton+ Ltd reserves the right to disregard or delete submissions that appear inappropriate, unlawful or unrelated to legitimate business enquiries.

6. Intellectual Property Rights

Unless otherwise stated, all content displayed on this website is owned by or licensed to Proton+ Ltd. This includes, without limitation: photographs, project images, completed works portfolios, logos, branding, graphics, website design, written content, documents and downloadable materials.

No content may be copied, reproduced, distributed, modified, republished, transmitted or used for commercial purposes without the prior written consent of Proton+ Ltd.

Unauthorised use of website content may result in legal action.

7. Acceptable Use

You agree not to:

We reserve the right to restrict or terminate access to users who breach these Terms.

8. Website Availability

While we endeavour to maintain uninterrupted access to the website, we do not guarantee that the website will always be available, secure, accurate or free from errors.

We reserve the right to modify, suspend or discontinue any aspect of the website without prior notice.

9. Third-Party Platforms and Links

This website may contain links to or facilitate communication through third-party platforms and services, including Google services, Gmail and Google Workspace, WhatsApp, Instagram and Telegram.

Such services operate independently from Proton+ Ltd. We are not responsible for the content, availability, security or privacy practices of third-party websites or services.

Users access third-party platforms at their own risk and should review the relevant terms and privacy policies of those providers.

10. Security and Viruses

Although reasonable efforts are taken to maintain website security, Proton+ Ltd does not guarantee that the website will be free from viruses, malware or other harmful components.

Users are responsible for implementing appropriate security measures, including antivirus protection and secure internet access.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Proton+ Ltd shall not be liable for any direct, indirect, incidental, consequential, special or economic loss arising from: use of the website, inability to access the website, reliance upon website content, errors or omissions within website content, or interruptions, delays or technical failures.

Nothing within these Terms excludes liability where exclusion is prohibited by law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence.

12. Privacy and Cookies

Personal information submitted through this website is processed in accordance with the Proton+ Ltd Privacy Policy.

Information regarding the use of cookies and similar technologies is available within our Cookie Policy.

13. Changes to These Terms

Proton+ Ltd may revise these Terms and Conditions at any time. Any amendments shall become effective immediately upon publication on the website. Users are encouraged to review these Terms periodically.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:

Proton+ Ltd | Company Number: 14405952

Email: office@protonplusltd.com | Telephone: +44 7933 833929

Privacy Policy

Effective Date: 22 June 2026

1. Introduction

Proton+ Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website and related communications.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.

2. Data Controller

Proton+ Ltd is the Data Controller responsible for your personal data.

Company Name: Proton+ Ltd | Company Number: 14405952

Email: office@protonplusltd.com | Telephone: +44 7933 833929

3. Personal Data We Collect

Information You Provide Directly

When you submit an enquiry through our website, contact us by email, telephone, WhatsApp or other communication channels, we may collect:

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including: IP address, browser type and version, device information, operating system, date and time of visits, pages visited, website usage data and referral source information.

This information may be collected through cookies and analytics technologies.

4. How We Use Your Information

We use personal data for the following purposes: responding to enquiries and requests, preparing quotations and project proposals, assessing project requirements, communicating regarding potential or ongoing works, managing business relationships, improving website performance and user experience, monitoring website traffic and analytics, maintaining security of our website and systems, and complying with legal obligations.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Legitimate Interests

We process enquiry information in order to respond to requests for masonry and construction services, evaluate potential projects, manage customer relationships, and operate and improve our business.

Consent

Where required by law, we rely on consent for certain cookies and analytics technologies, and marketing communications (if applicable).

Legal Obligations

We may process personal information where necessary to comply with legal, regulatory, tax or accounting requirements.

Contractual Necessity

Where discussions progress towards a contract, we may process personal information necessary to take steps prior to entering into a contract.

6. Drawings, Plans and Project Documentation

Where users submit architectural drawings, construction plans, specifications, photographs or related project documentation, Proton+ Ltd will use such information solely for reviewing project requirements, preparing quotations, assessing project feasibility, and communicating with the client.

Submitted documents remain confidential and are not disclosed to third parties except where reasonably necessary for obtaining specialist advice, preparing quotations or complying with legal obligations.

7. Sharing Personal Data

We do not sell personal information. We may share information with:

8. International Data Transfers

Certain third-party service providers, including Google Analytics and communication platforms, may process information outside the United Kingdom. Where such transfers occur, appropriate safeguards will be implemented in accordance with UK GDPR requirements.

9. Data Retention

Where information is no longer required, it will be securely deleted or anonymised.

10. Security Measures

We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, unlawful processing, accidental loss, destruction and damage. However, no internet-based transmission or storage system can be guaranteed as completely secure.

11. Your Rights

Under UK GDPR you may have the following rights: right of access, right to rectification, right to erasure, right to restrict processing, right to data portability, right to object, and rights relating to automated decision-making.

Requests may be submitted using the contact details provided in this policy.

12. Complaints

If you have concerns regarding our use of personal information, we encourage you to contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 | Website: www.ico.org.uk

13. Third-Party Platforms

Our website may provide links to or facilitate communication through third-party services including WhatsApp, Instagram and Telegram. Your use of such services is subject to their respective privacy policies and terms. Proton+ Ltd accepts no responsibility for the privacy practices of third-party platforms.

14. Children's Privacy

This website is intended for business and property-related enquiries. We do not knowingly collect personal information from individuals under the age of 18.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any updates will be published on this page together with the revised effective date.

16. Contact Us

Proton+ Ltd | Company Number: 14405952

Email: office@protonplusltd.com | Telephone: +44 7933 833929

Cookie Policy

Effective Date: 22 June 2026

1. Introduction

This Cookie Policy explains how Proton+ Ltd uses cookies and similar technologies when you visit and interact with our website.

This Policy should be read together with our Privacy Policy and Terms and Conditions.

2. Company Information

Proton+ Ltd | Company Number: 14405952

Registered Office: 4G Dunnage Crescent, London, SE16 7FJ, United Kingdom

Email: office@protonplusltd.com | Telephone: +44 7933 833929

3. What Are Cookies?

Cookies are small text files that are stored on a user's device when visiting a website. Cookies allow websites to operate efficiently, improve functionality, enhance security, remember preferences and help website owners understand how visitors interact with their websites.

Cookies may be placed directly by our website ("first-party cookies") or by trusted third-party providers ("third-party cookies").

4. Why We Use Cookies

We use cookies and similar technologies for: ensuring website functionality, maintaining website security, enabling contact forms and enquiry submissions, protecting against spam and malicious activity, improving website performance, analysing website traffic and visitor behaviour, understanding how visitors interact with website content, and improving user experience.

We do not use cookies for behavioural advertising, profiling or targeted advertising purposes.

5. Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation, security and functionality of the website. They enable website functionality, maintain security features, process form submissions, prevent fraudulent activity and manage website performance. These cookies cannot normally be disabled.

Functional Cookies

Functional cookies support website features and improve usability. They may remember user preferences, improve website functionality, support communication features and optimise website performance. They are not used for advertising purposes.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website, collecting information including visitor numbers, pages viewed, navigation patterns, time spent on pages, browser and device information, and traffic sources. Where required by law, analytics cookies will only be placed after obtaining consent.

6. Google Services

Our website may use services provided by Google, including Google Analytics, Google Workspace and Gmail business email services. Google may process information using servers located outside the United Kingdom and the European Economic Area. Where international transfers occur, appropriate safeguards will be implemented.

7. Third-Party Services and Platforms

Our website may contain links to or facilitate communication through third-party services including Google Analytics, Google Workspace, Gmail, WhatsApp, Instagram and Telegram.

Proton+ Ltd does not control and is not responsible for the privacy practices, cookie technologies or content of third-party services. Users are encouraged to review the relevant privacy policies of any third-party platforms they access.

8. Consent and User Choice

Where required under applicable law, non-essential cookies will only be placed on a user's device after valid consent has been obtained. Users may accept cookies, reject non-essential cookies, modify cookie preferences, or withdraw consent at any time.

9. Managing Cookies Through Your Browser

Most web browsers allow users to control cookies through browser settings. Users may view stored cookies, delete cookies, block specific or all cookies, and configure cookie notifications.

Please note that restricting or disabling certain cookies may affect website functionality and user experience.

10. International Data Transfers

Certain third-party providers may process information outside the United Kingdom or European Economic Area. Where personal data is transferred internationally, Proton+ Ltd will take reasonable steps to ensure appropriate safeguards are in place.

11. Data Protection

Information collected through cookies may constitute personal data. Where this occurs, such information will be processed in accordance with UK GDPR, Data Protection Act 2018, Privacy and Electronic Communications Regulations (PECR), and our Privacy Policy.

12. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in legislation, technology, website functionality or business operations. Any revised version will be published on this page together with an updated effective date.

13. Contact Information

Proton+ Ltd | Company Number: 14405952

Registered Office: 4G Dunnage Crescent, London, SE16 7FJ, United Kingdom

Email: office@protonplusltd.com | Telephone: +44 7933 833929